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First, review the questions below. And then if they don't help, you can submit a question to us.Category: Wireless| # | Question |
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| 1. | How do I get live scoring on my wireless device?
Answer: You have two options for wireless live scoring:
1. If your wireless device has a web browser installed, just go to http://m.myfantasyleague.com/ and then enter your 5-digit league ID (%LEAGUEID%), and press the "Search" button. This will take you to your league home page, and from there, you can choose the "Live Scoring" option.
2. To get wireless text messages sent to your cell phone periodically throughout the day on Sundays while there are games underway, go to your For Owners > Franchise Setup - Contact Info page and enter your cell phone number, and select your cell phone carrier from the drop-down list. If you enter your cell phone number and your cell phone carrier, you will receive text messages at 3pm, 4:30pm, 6pm, 7:30pm and 10pm ET on Sundays with live scoring updates.
Note: Your cell phone carrier may charge you extra for receiving these text messages. Please check with your carrier and your plan to see if these text messages will cost extra.
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| 2. | What wireless reports/options do you offer for my cell phone/PDA?
Answer: We offer several options for wireless devices, including:
To see these options, go to http://m.myfantasyleague.com/ from your wireless device, and enter your 5-digit league ID (%LEAGUEID%), and press "Search". If you choose the "Home" option, it will take you to your wireless home page at http://football8.myfantasyleague.com/2007/options?L=%LEAGUEID%&O=159 , which you can then add to your favorites for easy access in the future.
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| 3. | Do you have an iPhone application?
Answer: Yes! Go to http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=297575438&mt=8, or search the iTunes store for "myfantasyleague" to download the "MyFantasyLeague.com Live Score Tracker" for your iPhone.
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| 4. | Why am I not getting live scoring text messages from MyFantasyLeague.com?
Answer: To try to debug possible reasons why you're not getting live scoring text messages from us, please follow the steps below.
1 ) Go to your For Owners > Franchise Setup - Contact Info page - make sure your cell phone number is entered correctly (in the format 123-456-7890 - do not use a "1-" prefix, and do not use anything other than dashes to delimit parts of the phone number). Also, make sure the correct cell phone carrier is selected.
2 ) Have your commissioner go to the For Commissioners > Email Log page. Is your cell phone number and carrier listed there for Sunday? If not, it means that your franchise was not set up correctly for text messages - step 1 above will help resolve this issue.
3 ) If your cell phone number and carrier is listed there, have your commissioner click on that email address, and send you a test text message via his email program. Are you able to receive that test message? If not, it means that your cell phone number and/or carrier were not set up correctly in step 1 above.
4 ) If you are able to receive the test text message from your commissioner, what's most likely happening is your cell phone carrier is blocking (or delaying) our efforts to send you a text message - this seems to happen most frequently with SprintPCS. If you are using SprintPCS, and tests 1 through 3 test above are not the problem, your best bet would be to get in touch with Sprint directly, telling them that they are delaying "email to text message gateway" messages from MyFantasyLeague.com with the error message "Deferred: 452 Too many recipients received this hour", and asking if they would be able to "whitelist" the MyFantasyLeague.com domain name, to allow us to send text messages to you immediately, without a delay. We've gotten in touch with them, and they have told us that because we're not a customer reporting the problem, they cannot fix it, but if enough of their current customers voice their displeasure to them about this delay, hopefully they'll be able to change their policy, and allow these text messages through! You can contact SprintPCS at 1-800-777-4681 to speak with a representative or visit http://search.sprint.com/inquiraapp/contact.jsp
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| 5. | How do I turn off Wireless Updates?
Answer: To Turn off your Wireless Updates on Gamedays, go to the For Owners > Franchise Setup - Contact Info and simply change the Cell Phone Carrier Option back to the default "Select Cell Phone Carrier". This will stop any further Text Messages from being sent.
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| 6. | How do I use the Wireless Live Scoring page?
Answer: For handheld devices with Internet access and the ability to read HTML, this report has been added to easily access live scoring information directly from these devices.
NOTE: If you wish to have the franchise names abbreviated for your viewing on wireless devices you can have your owners define a "franchise abbreviation" in their For Owners > Franchise Setup - Advanced.
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| 7. | How do I use the Wireless League Home page?
Answer: For handheld devices with Internet access and the ability to read HTML, this screen has been added to easily access all of your wireless options. By accessing this home page via your wireless device you can choose from the following options:
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| 8. | How do I use the Wireless Standings page?
Answer: For handheld devices with Internet access and the ability to read HTML, this report has been added to easily access a league's standings report directly from these devices.
NOTE: If you wish to have the franchise names abbreviated for your viewing on wireless devices you can have your owners define a "franchise abbreviation" in their For Owners > Franchise Setup - Advanced.
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| 9. | How do I use the Wireless Submit Lineup page?
Answer: For handheld devices with Internet access and the ability to read HTML, this option has been added to allow owners to Submit Lineups for a given week.
NOTE: If you wish to have the franchise names abbreviated for your viewing on wireless devices you can have your owners define a "franchise abbreviation" in their For Owners > Franchise Setup - Advanced.
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Didn't See Your Question Above? Please review the categories or tutorials on the left-hand side of this page, search the help center, or, submit a question to us here.
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