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First, review the questions below. And then if they don't help, you can submit a question to us.Category: Sales/Ordering| # | Question |
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| 1. | How can I tell if my league is paid for or not?
Answer: Simply look at your "For Commissioners" menu - if you see a "League Invoice" option, that will confirm our receipt of your payment, and provide payment details. If your league is not yet paid for, you'll see a "Purchase League" option - if you click on that link, you'll be taken to the Paypal web site where you'll be able to pay for your league, either using your credit card or your Paypal account.
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| 2. | How do I purchase my league?
Answer: First login as commissioner, and then use the "For Commissioners" menu item and select the "$$Purchase League$$" option if you'd like to place your order on-line. If you have more detailed questions, or would like to place your other another way, please refer to our Purchase Page for more information.
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| 3. | How do I make sure I get the multi-league discount on my 2nd league (and any additional leagues)?
Answer: The multi-league discount should be automatically applied for you after you purchase the first league at the regular price, as long as you are logged into both of your leagues as the commissioner and use the same web browser for both orders (and your browser is set to accept cookies). So go ahead and purchase your first league with the "For Commissioners > $$$ Purchase League $$$" menu item. Then after that is done, do the same thing with your 2nd league. You should see the additional $10 discount reflected on the order form at that time. If not, please let us know.
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| 4. | How do I setup a Deluxe League?
Answer: First, determine if you need a deluxe league. If you truly need multiple player pools AND these player pools are separated by conference or division, the the answer is yes. Otherwise, you do not need a deluxe league.
To setup a deluxe league, go to the For Commissioner > Setup > General League Setup screen and specify "Each player can be on xx rosters per *CONFERENCE* (or) *DIVISION*. Note that once you've purchased your league, this setting can only be changed by MyFantasyLeague.com sales support. Please use our MFL Support Form and choose the "Sales/Ordering" category.
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| 5. | How do I use the $$ Purchase League $$ page?
Answer: Use this option to pay for your league for the 2008 season. The price for the league is based on a number of factors, but will be displayed on the order page. If you have any purchase questions, please send an email to sales@MyFantasyLeague.com.
More purchase information can be found on our web site's Purchase Page.
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| 6. | I paid for my league via eCheck - why isn't it marked as being paid for yet?
Answer: As mentioned on the Paypal site, it can take up to 5 business days for eChecks to clear. Once Paypal has notified us of the funds clearing your account, your league will automatically be marked as paid. So for now, you can ignore the purchase reminder messages, and your league is still fully functional.
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| 7. | How do I use the League Invoice page?
Answer:
Once your league has been purchased, you can use this screen to review your purchase details including order ID, purchase date, and amount paid.
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| 8. | What is the "Take A Survey" page about?
Answer: As we really do appreciate your feedback, we are offering each owner & commissioner the ability to participate in a survey to better understand how our customers feel about our system. If you'd rather not allow owners in your league to participate in our survey, you may turn this option off via the For Commissioners > Setup > Appearance Setup > Reports & Other Settings page.
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| 9. | How do I use the Refer A Friend - Save $10 page?
Answer:
To earn a $10 credit toward the purchase of your 2009 league purchase, simply refer a friend to us, and if they end up purchasing a league, you'll get a $10 credit. Full referral program details can be found at this page
. This form makes it easy for you to send a referral email to a friend.
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Didn't See Your Question Above? Please review the categories or tutorials on the left-hand side of this page, search the help center, or, submit a question to us here.
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